FAQ + T&C’s

Yes you can. However, rackets can only be returned if they are in their original shipped condition. If they are played with or strung, then NO. You will be liable for the associated shipping cost.

Yes, if it is available from the national suppliers of that product.

Currently anywhere in South Africa that is offered by the major courier companies.

Stringing a racket takes about 20min. If you are stringing by appointment, that is the time it will take. General stringing will depend on availability of stock.

We offer reels and cut sets. Our single sets are generally shipped as prepared cut sets. In other words they are spooled from a reel and cut to length (12m), and packaged in a light weight zip bag. We do this to save you spending money on packaging that just gets ripped part, as well as weight ands space for the tournament player who is traveling.

Yes we do. This is offered as a specialist service and is only available by appointment. Costs are arranged directly with the client depending on their needs. This is only available in the Cape Town area.

Simply put NO. Due to the materials and processes used in the construction of a racket, and the nature of the sport (soft frames surrounded by hard and pointy surfaces such as walls, posts, court surface, glass panels in squash, net cables, fence poles) it is not possible to guarantee them. We do however offer services to repair rackets, so we will be happy to quote you on getting them repaired.

We currently string tennis and squash.

Yes we do. Head on over to our store page to have a look at our range.

We use The courier guy / Pudo lockers.

We accept Master and Visa credit cards via the Yoco gateway.